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5 Things to Look For in a Carpet Cleaning Company

May 9, 2022 | Carpet Cleaning

Chem-Dry technician and Chem-Dry van

Proper carpet maintenance can be costly and time-consuming, so you want to make sure you get your money’s worth. Not all carpet cleaning companies provide equal service. So how do you go about choosing the right one for your home or office? Next time you’re searching, look for these five qualifications.


True expertise comes from years of experience in the industry. That’s why how long a carpet cleaning company has been in business is a key factor to look for. Working with a carpet cleaner that has experience cleaning a wide variety of carpets and homes results in faster cleaning and better results overall. 

Longevity in the field of carpet cleaning shows that a company delivers results customers are satisfied with—otherwise they wouldn’t have stayed in business. It also shows that they understand the best methods to use in order to provide the highest quality service.

Years of experience prove that a company isn’t just backed by lip service, but by actual results. Since 1977, Chem-Dry has been one of the nation’s premier carpet cleaners. With over 40 years of experience in the carpet cleaning industry, you can trust us to provide the best carpet cleaning service in your area.

Customer Reviews

A significant benefit of online business is the ability to view customer reviews. It’s important to note that a couple of negative reviews are normal and can actually be a good thing. It shows that the reviews are genuine.

However, if a company has a lot of negative reviews or a low-star rating, this could be a red flag.

Take advantage of this feature by doing a Google search of any company and see what customers who have used them in the past have to say. There are many places reviews can be found, Google, Facebook, Yelp, and other local listing services.


A common mistake people make when selecting a carpet cleaner is automatically going with the cheapest option. While price is definitely something you should consider, this shouldn’t be your main determining factor. 

The truth is, just like most things in life, you get what you pay for. And if it sounds too good to be true, it probably is.

Focus on customer reviews and industry experience first. Once you’ve narrowed your options down based on those factors, look for carpet cleaning specials or promotions offered by those companies.

You should also look for companies that offer free price estimates prior to paying for or scheduling their services.

Environmental Impact

When it comes to the method used to clean your carpet pay attention to innovation and environmental impact.

Look for carpet cleaning solutions that are non-toxic and green-certified—not packed with harsh chemicals or soapy detergents. Also, be aware of carpet cleaning methods that use unnecessary amounts of water. Environmentally-conscious cleaning methods are better for your family, pets, and the planet.

Carpet Cleaning Method

Traditional steam cleaners use a lot of water and leave behind a soapy residue—which means longer drying times, a higher chance of mildew growth, re-soiling, and a negative impact on the environment.

Seek out carpet cleaning methods that are more effective than regular steam cleaners, and won’t leave behind water or soap that are a pain to deal with. 

Choose The Best Carpet Cleaner

Choosing a carpet cleaning company you can trust for a lifetime is easy when you know what’s important to watch for. With these 5 tips, you’ll be able to select the highest quality, affordable service in your area.

Did you know that Chem-Dry uses the revolutionary power of carbonation to clean carpets with 80% less water than steam cleaners? Get a free quote from Delta Chem-Dry—Santa Monica, Mar Vista, West LA, Brentwood, Pacific Palisades, Malibu, Topanga, Calabasas, Hidden Hills, Augora Hills, Augora, Bell Canyon, Westlake Village.


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